On placing an order please allow 7 working days for delivery of futons, Children's Mattresses and Futomats (for 6' Futomats please refer to the Bed Mattress terms). Bed mattresses can take from 2 weeks up to 8 weeks (depending on the style chosen). If you require an urgent delivery please call and we can check we have your requirements in stock or if we can manufacture by your requested date.
Please note that we deliver to the mainland UK only for free. We may be able to deliver futons & Futomats to parts of Scotland and Scottish Highlands but there will be an additional delivery charge and it may take more time to get to you. Call for a list of areas affected or a quote for delivery. We get our quotes directly from our couriers and you will be charged the amount they quote, no more.
We are currently only able to ship bed mattresses to the mainland UK. However, we can deliver to a UK based shipper for onward shipping to other countries if you could arrange this. Please note if you were to use a shipper, once your delivery has been despatched from us and delivered to your shipper, our responsibility for the product ceases. We are not responsible for the product when onward shipping outside of the mainland UK.
If you are unsure about the options below, please ring 01395 239832. See our terms and conditions here.
DUE TO HIGH DEMAND BED MATTRESS DELIVERY TIME IS CURRENTLY 3-6 WEEKS.
Please call to enquire about faster delivery.
|PRODUCT||DELIVERY TIME (FROM ORDERING)*|
|Children's Mattresses||1 week|
|Futomats (excluding 6')||1 week|
|6' Futomats||2-3 weeks|
|Adult Bed Mattresses||3-5 weeks|
*Delivery times are approximate and may be subject to change
All items apart from Bed Mattresses - Monday to Friday Courier Delivery
Our courier delivers between 7am and 6pm on weekdays and we are unable to give an estimated time for delivery. There needs to be someone available to check and sign for the goods. Please also be aware that our couriers will deliver to your front door only as they are not insured to enter a property.
If your property is in an apartment building, or isn't on the ground floor, the courier will deliver to the building entrance only (the driver might help you take the goods to your door if a goods lift is available, but may need help). If you have any concerns regarding access to the property, please contact us ahead of placing your order.
Bed Mattress Delivery
A delivery day will be booked in with you by text once your item has been manufactured. Delivery is booked on the next available route in your area. The couriers will allocate a window for delivery and on the day provide a two man delivery team to the room of your choice.
The lead time depends on the type of mattress. We always despatch as soon as possible, so please let us know if you would like your delivery later and we can delay shipment. If an order is despatched and then needs to be put on hold a charge will apply.
We can usually arrange delivery to meet your requirements.
Please contact us to discuss your specific delivery needs on 01395 239832.