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      Customer Reviews
      4.9 Based on 13 Reviews
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      SW
      26/07/2020
      Susannah W.
      United Kingdom United Kingdom
      My two adolescent boys love their new mattresses

      A good experience, thank you. Communication with CottonSafe was good and delivery was within the time frame stated. The mattresses are firmer than expected but my boys love them and find them comfortable. My only criticism is regarding the delivery, which was no the fault of CottonSafe: the delivery driver was supposed to do a physically-distanced drop to our backdoor to enable us to get the mattresses in the house quickly but instead left them on our front doorstep in the pouring rain. This made it really challenging to get them to the required room (they are heavy!) and I was worried about them being wet. However, they were really well packaged and the mattresses themselves had stayed dry. Overall, we’re happy with the purchases and will return to buy a replacement for ourselves. Thank you!

      27/07/2020
      Cottonsafe® Natural Mattress

      Thank you for your review. We are so pleased to hear that your sons are happy with their mattresses. Regarding the delivery, we had agreed to deliver using an overnight courier rather than our usual two-man delivery team for a quicker delivery. We are sorry they didn't complete the job as requested and have followed this up with them. Do contact us at any time if you need any advice for your own replacement mattress.

      A
      18/07/2020
      Anonymous
      United Kingdom United Kingdom
      Vegan Mattress

      It’s very good and lives up to the product description.

      A
      06/06/2020
      Anonymous
      United Kingdom United Kingdom
      Would recommend

      Beautiful and high quality. Really comfortable

      W
      04/04/2020
      Wright
      United Kingdom United Kingdom
      Vegan choice - Super comfy and amazing customer service

      The mattress is perfect. It’s super comfortable and no odd smells. So, so happy to have found a vegan and chemical free mattress. It’s so worth it. Also, the customer service here is wonderful. I was very well looked after by Megan and Jessica who were so kind and upbeat throughout my particular process. Thank you.

      K
      03/08/2019
      Kerry
      So pleased

      Very comfy. So pleased with this mattress. Our old one was giving us bad backs and necks. Would definitely recommed! Thank you!