What our customers say

I have brought a few things from...

I have brought a few things from Cottonsafe, based on them being toxic free. I highly recommend them based on their ethos of the importance of this (which this subject matter does not appear to be known by the masses). Their customer care both pre and post purchases has been the quality I had anticipated, with them being informative, not pushy and friendly. I purchased the Sidmouth double mattress last year. No complaints since receiving it, from myself or my partner. Very good quality and comfortable and worth the money. When I need another mattress, there is absolutely no reason why I will not be looking to Cottonsafe again! Keep up the great workmanship! Also purchased, 2 mattress protectors, the one most recently being by the brand Panda. Happy with both. Also pillow and pillow protectors, which again I would recommend. Highly recommend the company!

Great child mattress not too expensive

This is my second purchase of the child mattress. My children love the mattresses and sleep well using them. I would recommend them to parents who want a healthier mattress that meets fire regs. I have also bought a few of the mattress protectors which are great also.

Great choice of sizes, brilliant quality

CottonSafe was the only company I found which offered a non toxic small double size kids mattress which fits on the bottom of the triple sleeper that we got for our daughter. All standard ones offered by other companies were too deep. The mattress is great quality and so comfy. Very happy customers!

Great mattress

I really enjoy this mattress: not heavy, good materials, feels good. One cannot “have it all” though: in my dream world it would have been thicker, but then again it wouldn’t have been this light. The smell lasted 3 days or so - which was good

Exchange of beds

Good delivery and customer service made the whole process very manageable and the exchange bed has been very satisfactory. Thank you Cotton Safe Beds. Pauline

Great service and a lovely product

Great service and a lovely product. Brilliant communication throughout and all questions were answered in a very timely manner. Nothing was too much trouble for the team. Cannot recommend highly enough.

High quality product

Becca and Jamie were very helpful when we needed a new mattress. They made a bespoke mattress for our 4 - now 5 year old. We had bought a mid sleeper. They proved a wealth of advice and knowledge and showed us the materials and the process. Very high quality product and has lasted well. Thank you and your team.

Great communication

Great communication. Delivery was a bit delayed but the company tried their best to assist. My daughter appears comfy in her new mattress.

fantastic company, awesome products

This is a fantastic company that really cares about customer service and creating wonderful products. Their mattresses which are sensational and like sleeping on a cloud are made with no toxic chemicals. I wouldn’t buy from anywhere else.

Fantastic products and superb customer...

Fantastic products and superb customer service! Always super happy while shopping at cotton safe natural mattresses website.